Returns and Exchanges at GourmetKitchen
At GourmetKitchen, we strive for your satisfaction with every purchase. If you need to return or exchange a product, please follow the guidelines below:
Return Policy:
Return Period: Products can be returned within 30 days of receipt.
Condition: Items must be unused, in original packaging, with all tags intact.
Exclusions: Sale items, custom-made products, and items damaged by misuse are non-returnable.
How to Return an Item:
Prepare Your Return: Ensure the item is in its original packaging and condition.
Request a Return: Email us at support@akilmax.com to get a return authorization and form.
Ship the Item: Send the product to:
GourmetKitchen Ltd.
Kossuth Lajos utca 24
1055 Budapest
Hungary
Return Tracking: You will receive an email confirmation once we receive and process your return.
Refunds:
Processing Time: Refunds are processed within 7-10 business days of receiving the return.
Refund Method: Refunds are issued to the original payment method.
Exchanges:
To exchange a product, return the original item and place a new order for the desired item.
Customer Support:
For assistance with returns or exchanges, contact us:
Email: support@akilmax.com
Phone: +36 1 234 5678 – Monday to Friday, 9:00 AM to 6:00 PM.
Address: GourmetKitchen Ltd., Kossuth Lajos utca 24, 1055 Budapest, Hungary
We aim to make your return process as smooth as possible. Thank you for choosing GourmetKitchen!